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Q?
What is a SMART repair?
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A.
SMART stands for Small to Medium Area Repair Techniques – it is a cost effective solution to minor bodywork damage, using the latest in repair techniques to keep the repair area as small as possible.
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Q?
Do Prime Smart only do SMART repairs?
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A.
No – as we have a static work shop, we are able to complete larger repairs such as multiple panel re-sprays.
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Q?
Do you need to remove the panel?
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A.
No – Prime Smart never remove entire panels to repair damage. All repairs are completed in-situ, reducing labour costs associated with panel removal.
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Q?
How long will the repair take?
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A.
All repairs are completed same-day, meaning you will not need to be without your vehicle for long.
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Q?
Can I drive my car straight after a repair?
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A.
Yes – upon re-delivery, your vehicle will be fully cured and ready to drive.
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Q?
Is the work guaranteed?
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A.
Yes – every Prime Smart repair comes with a lifetime guarantee for as long as you own the vehicle.
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Q?
How much is a repair?
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A.
There are many factors that affect the price of a repair including the location, size and colour of the vehicle. As all repairs differ greatly, we really need to see the damage first. This is why Prime Smart offer a free, no-obligation quote. Our technicians can assess your vehicle in person or via photo uploads.
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Q?
Do you do metallics?
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A.
Yes – we use the market leader paint systems and can match any colour manufactured for on the road vehicles, including metallics.
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Q?
Are there any repairs you don’t do?
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A.
Prime Smart specialise in minor to moderate bodywork damage meaning we don’t have the large overheads of a traditional body shop. As a result, we do not carry out repairs where the vehicle has structural, mechanical or electrical damage, or where welding in of replacement metal or full panels is required.
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Q?
Will the repair be “as good as new”?
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A.
All repairs to bodywork, across the entire industry, are completed by hand. No repair, by any repairer, will be identical to an automotive factory finish, which is machine-sprayed to tolerances beyond human capability. Hence, no repair will ever be strictly ‘as good as new’. We aim to provide a good quality, hand-completed aftermarket repair. In normal circumstances, such a repair is unlikely to be detected by a casual examination of the vehicle by an untrained observer unaware of the previous damage location. Full details are given in our Terms of Business. Any repairer promising absolute perfection or a completely undetectable repair is either unaware of the science underlying vehicle repairs, or attempting to deceive or mislead their potential customers.
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Q?
Do you repair vans/motorbikes?
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A.
Yes – as long as we can source the manufacturers colour code, we can repair vans and motorbikes.
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Q?
How do you accept payment?
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A.
We accept cash, card, cheque or bank transfer. Full payment instructions are detailed on your invoice.
GET A QUOTE >Call us: 01440 714 049